# Getting Help

This page explains where players should go when they need help with setup, account issues, or general questions.

## Main Support Path

Discord should be the primary place for support unless OceaniaRO later adds a dedicated ticket or helpdesk flow.

## When To Ask For Help

- You cannot install or patch the client correctly.
- You cannot register or log in.
- You are confused about progression or server systems.
- You hit a bug, error, or unusual behaviour in-game.

## How To Ask Well

- Explain the issue clearly.
- Include screenshots if there is an error on screen.
- Say what you already tried.
- Include enough detail that someone can reproduce the problem.

## Support Boundaries

- Do not share your password with anyone.
- Do not post private account information publicly if it can be avoided.
- Use the right support channel so issues do not get lost in general chat.

## Future Expansion

This book should later include pages for account recovery, bug reports, server rules, and community guidance.